Terms and Conditions

Fire Risk Assessment Services

Last updated: 20 April 2026

Company: Kirklees PAT Testing Ltd (“the Company”, “we”, “us”, “our”)

Registered Address: Huddersfield, Kirklees

Company Registration Number: 16465280

1. Definitions and Interpretation

1.1 In these Terms and Conditions, unless the context otherwise requires, the following definitions shall apply:

“Applicable Law” means all applicable laws, statutes, regulations, and codes of practice in force from time to time in England and Wales, including but not limited to the Regulatory Reform (Fire Safety) Order 2005, the Fire Safety Act 2021, the Consumer Rights Act 2015, and the UK General Data Protection Regulation.

“Assessment Report” means the written fire risk assessment report, including all findings, recommendations, and supporting documentation, prepared by the Company following a Fire Risk Assessment.

“Client” or “You” means the individual, firm, company, or other entity that engages the Company to provide the Services, or that accesses and uses the Website.

“Fire Risk Assessment” means a structured and systematic evaluation of the fire hazards and risks associated with premises, carried out in accordance with the Regulatory Reform (Fire Safety) Order 2005 (as amended).

“Force Majeure Event” means any event beyond the reasonable control of either party, including but not limited to acts of God, fire, flood, storm, pandemic, epidemic, government action, war, armed conflict, terrorism, industrial disputes, failure of utilities or transport networks, and any other event as described in Clause 15.

“Intellectual Property Rights” means all patents, copyrights, design rights, trademarks, service marks, trade names, database rights, rights in know-how, and all other intellectual property rights, in each case whether registered or unregistered, and including all applications and rights to apply for any of the foregoing, anywhere in the world.

“Personal Data” has the meaning given to it under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

“Responsible Person” has the meaning given to it under Article 3 of the Regulatory Reform (Fire Safety) Order 2005, and includes any person who has control of the premises or who has a degree of control over certain areas or systems within the premises.

“Services” means the fire risk assessments, fire safety consultancy, fire safety audits, fire safety training, preparation of fire safety documentation, review of existing fire risk assessments, and all related advisory services provided by the Company.

“Website” means the Company’s website at [website URL] and all associated webpages.

“Working Day” means any day other than a Saturday, Sunday, or public holiday in England and Wales.

1.2 In these Terms and Conditions:

(a) a reference to a statute or statutory provision includes any subordinate legislation made under it and any modification, amendment, or re-enactment thereof from time to time;

(b) words in the singular include the plural and vice versa;

(d) headings are for convenience only and shall not affect the interpretation of these Terms and Conditions.

2. About Us and These Terms

2.1 The Website is owned and operated by [Company Name], a company registered in England and Wales under company registration number [Number], whose registered office is at [Address].

2.2 These Terms and Conditions govern the use of the Website and the engagement of Services provided by the Company. They form a legally binding agreement between the Company and the Client.

2.3 By accessing or using the Website, or by engaging the Company to provide Services, the Client agrees to be bound by these Terms and Conditions. If the Client does not agree to these Terms and Conditions, they must not use the Website or engage the Services.

2.4 These Terms and Conditions should be read in conjunction with the Company’s Privacy Policy and Cookie Policy, which are available on the Website and form part of the contractual relationship between the parties.

2.5 The Company reserves the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon publication on the Website. The Client’s continued use of the Website or Services following publication of amended Terms and Conditions shall constitute acceptance of the revised terms.

2.6 The Company complies with the Electronic Commerce (EC Directive) Regulations 2002. The information required to be provided under those Regulations is set out in these Terms and Conditions and on the Website.

3. Services

3.1 The Company provides fire risk assessments and related fire safety services in accordance with the Regulatory Reform (Fire Safety) Order 2005 (as amended by the Fire Safety Act 2021 and the Building Safety Act 2022 where applicable).

3.2 The Services provided by the Company may include, but are not limited to:

(a) fire risk assessments of residential, commercial, and mixed-use premises;

(b) fire safety audits;

(d) fire safety training for staff and responsible persons;

(e) preparation of fire safety documentation, including fire safety policies, emergency plans, and fire evacuation procedures;

(f) review and update of existing fire risk assessments.

3.3 All fire risk assessments are carried out by competent fire risk assessors who possess the necessary qualifications, skills, knowledge, and experience to undertake the assessment in question.

3.4 Fire risk assessments are point-in-time evaluations based on the conditions observed at the date and time of the assessment. They do not constitute a guarantee of fire safety, nor do they warrant that the premises are free from fire risk.

3.5 The Company does not provide emergency services and is not a substitute for the fire and rescue service or any other emergency service. In the event of a fire or fire-related emergency, the Client should contact the emergency services immediately by calling 999.

3.6 The Services are provided with reasonable care and skill in accordance with Part 1 of the Consumer Rights Act 2015 (for consumer clients) and the Supply of Goods and Services Act 1982 (for business clients).

4. Website Use

4.1 The Company grants the Client a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal and lawful purposes only, subject to these Terms and Conditions.

4.2 The Client shall not:

(a) use the Website in any way that is unlawful, fraudulent, or harmful, or in connection with any unlawful, fraudulent, or harmful purpose or activity;

(b) attempt to gain unauthorised access to the Website, the server on which the Website is hosted, or any server, computer, or database connected to the Website;

(c) introduce any viruses, trojans, worms, logic bombs, spyware, adware, or other material that is malicious or technologically harmful;

(d) use any automated system, including robots, spiders, scrapers, or data mining tools, to access, monitor, or copy any content from the Website;

(e) use the Website for any commercial purpose without the prior written consent of the Company;

(f) impersonate any person or entity, or misrepresent an affiliation with any person or entity;

(g) reproduce, duplicate, copy, sell, resell, or otherwise exploit any part of the Website for any commercial purpose without express written permission.

4.3 The Company reserves the right to suspend, restrict, or terminate the Client’s access to the Website at any time, without notice, if the Client breaches any provision of these Terms and Conditions.

4.4 The Company does not warrant that the Website will be available at all times, or that access will be uninterrupted, timely, secure, or error-free. The Company may suspend, withdraw, discontinue, or modify all or any part of the Website without notice.

4.5 The content on the Website is provided for general information purposes only. It does not constitute professional fire safety advice and should not be relied upon as such. The Client should seek appropriate professional advice before taking any action based on the content of the Website.

5. Client Obligations

5.1 The Client shall provide the Company with accurate, complete, and up-to-date information regarding the premises to be assessed, including but not limited to the type, size, layout, use, and occupancy of the premises.

5.2 The Client shall ensure that safe and unrestricted access is provided to all areas of the premises that are relevant to the Fire Risk Assessment, including roof voids, basements, plant rooms, risers, and all common areas.

5.3 The Client warrants that they are the Responsible Person as defined under the Regulatory Reform (Fire Safety) Order 2005, or that they have obtained the express authority of the Responsible Person to commission the Services on their behalf.

5.4 The Client shall disclose to the Company all known:

(a) fire safety hazards and risks associated with the premises;

(b) previous fire incidents, near misses, and false alarms;

(c) enforcement notices, prohibition notices, or alterations notices served by any fire and rescue authority or local authority;

(d) existing fire safety measures, systems, and equipment, including fire alarm systems, sprinkler systems, emergency lighting, and fire suppression systems;

(e) any previous fire risk assessments or fire safety reports.

5.5 The Client shall comply with all recommendations made in the Assessment Report within a reasonable timeframe, having regard to the level of risk identified and the priority assigned to each recommendation.

5.6 For the avoidance of doubt, failure by the Client to implement the recommendations contained in the Assessment Report does not transfer any liability for fire safety compliance to the Company. The Client remains the Responsible Person and retains full responsibility for ensuring compliance with the Regulatory Reform (Fire Safety) Order 2005.

6. Quotations, Fees and Payment

6.1 All quotations provided by the Company are valid for a period of 30 calendar days from the date of issue, unless otherwise stated in writing.

6.2 All fees are quoted exclusive of Value Added Tax (VAT), which shall be charged at the prevailing rate where applicable, unless expressly stated otherwise.

6.3 Invoices are payable within 14 calendar days of the date of the invoice, unless alternative payment terms have been agreed in writing.

6.4 The Company reserves the right to charge interest on overdue payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Interest shall accrue on a daily basis at the rate of 8% per annum above the Bank of England base rate from the due date until the date of actual payment, whether before or after judgment.

6.5 The Company reserves the right to suspend the provision of Services if any payment is overdue. The Company shall not be liable for any loss or damage arising from such suspension.

6.6 Cancellation charges may apply in accordance with Clause 7 of these Terms and Conditions.

6.7 The Company reserves the right to recover reasonable costs of debt recovery, including administrative costs and legal fees, in addition to any interest charged under Clause 6.4.

7. Cancellation and Cooling-Off Rights

Consumer Clients

7.1 Where the Client is a consumer (as defined under the Consumer Rights Act 2015), the Client has the right to cancel the contract within 14 calendar days of the date on which the contract is entered into, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“the Cooling-Off Period”).

7.2 To exercise the right to cancel, the Client must inform the Company of their decision to cancel by making a clear written statement (for example, by letter sent by post or by email) to the contact details provided on the Website.

7.3 If the Client requests that the Services begin within the Cooling-Off Period, the Client must provide express consent acknowledging that:

(a) the Services will commence before the expiry of the Cooling-Off Period; and

(b) the Client may lose the right to cancel once the Services have been fully performed.

7.4 Where Services have commenced with the Client’s express consent during the Cooling-Off Period and the Client subsequently cancels, the Client shall be liable to pay for the Services supplied up to the point of cancellation, calculated on a pro rata basis.

Business Clients

7.5 Where the Client is acting in the course of business, cancellation of a scheduled assessment requires a minimum of 48 hours’ written notice prior to the scheduled date and time of the assessment.

7.6 Where the Client provides less than 48 hours’ notice, or fails to attend or provide access at the agreed time (“no-show”), the Company reserves the right to charge a cancellation fee of up to 100% of the quoted fee for the assessment.

7.7 The Company reserves the right to cancel or reschedule an assessment at any time by providing reasonable notice to the Client. In such circumstances, the Client shall not be liable for any cancellation charges.

8. Assessment Reports and Deliverables

8.1 The Company will provide the Assessment Report to the Client within the timeframe agreed at the time of engagement, or within a reasonable period following completion of the assessment if no specific timeframe has been agreed.

8.2 The Assessment Report is based on the conditions observed at the premises at the date and time of the assessment, the information provided by the Client, and the professional judgement of the assessor.

8.3 The Assessment Report is prepared for the sole use of the Client and the Responsible Person for the premises to which it relates. The report may not be relied upon by any third party without the prior written consent of the Company.

8.4 The Company does not accept responsibility for any changes to the premises, the use of the premises, applicable legislation, or other circumstances occurring after the date of the assessment that may affect the validity or accuracy of the Assessment Report.

8.5 The Client is responsible for implementing the recommendations contained in the Assessment Report and for maintaining ongoing fire safety compliance at the premises. The Company recommends that fire risk assessments are reviewed regularly and whenever there is a significant change to the premises, their use, or the people who use them.

8.6 Assessment Reports are delivered electronically in PDF format unless otherwise agreed. The Company shall retain a copy of the Assessment Report in accordance with its data retention policy.

9. Intellectual Property Rights

9.1 All content published on the Website, including but not limited to text, graphics, logos, images, photographs, audio and video material, software, and compilations of data, is the property of the Company or its licensors and is protected by United Kingdom and international copyright, trademark, and intellectual property laws.

9.2 All Assessment Reports and other deliverables produced by the Company in connection with the Services remain the Intellectual Property of the Company.

9.3 Upon receipt of full payment, the Client is granted a non-exclusive, non-transferable licence to use the Assessment Report solely for the purpose for which it was commissioned, namely the fire safety management of the premises to which it relates.

9.4 The Client shall not, without the prior written consent of the Company:

(a) reproduce, duplicate, copy, or redistribute the Assessment Report or any part thereof;

(b) modify, adapt, or create derivative works based on the Assessment Report;

(d) permit any third party to use or rely upon the Assessment Report.

9.5 All trademarks, trade names, logos, and service marks displayed on the Website are the property of the Company or their respective owners. Nothing in these Terms and Conditions grants any right or licence to use any trademark, trade name, logo, or service mark.

10. Limitation of Liability

10.1 Nothing in these Terms and Conditions shall exclude or limit the Company’s liability for:

(a) death or personal injury caused by the Company’s negligence;

(b) fraud or fraudulent misrepresentation;

10.2 Subject to Clause 10.1, the Company’s total aggregate liability to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Services or these Terms and Conditions, shall not exceed the total fees paid by the Client to the Company for the specific Services giving rise to the claim.

10.3 Subject to Clause 10.1, the Company shall not be liable to the Client for any:

(a) indirect or consequential loss or damage;

(b) special or punitive damages;

(d) loss of business or business opportunity;

(e) loss of data or corruption of data;

(f) loss of goodwill or reputation;

whether or not such losses were foreseeable or the Company was advised of the possibility of such losses.

10.4 The Company shall not be liable for any losses arising from the Client’s failure to implement the recommendations contained in the Assessment Report.

10.5 The Company shall not be liable for any losses arising from inaccurate, incomplete, or misleading information provided by the Client.

10.6 Any claim by the Client arising under or in connection with the Services or these Terms and Conditions must be brought within 12 months of the date of the Services giving rise to the claim. After this period, the Client’s right to bring a claim shall be deemed to have been waived.

10.7 Nothing in these Terms and Conditions is intended to exclude or restrict any rights that the Client may have as a consumer under Part 2 of the Consumer Rights Act 2015 regarding unfair contract terms.

11. Indemnity

11.1 The Client agrees to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, and subcontractors from and against all claims, demands, actions, proceedings, losses, damages, costs (including reasonable legal costs), and expenses arising from or in connection with:

(a) any breach by the Client of these Terms and Conditions;

(b) any negligent or wrongful act or omission of the Client;

(c) the Client’s failure to comply with any statutory or regulatory obligation, including obligations under the Regulatory Reform (Fire Safety) Order 2005;

(d) the Client’s failure to implement, or delay in implementing, the recommendations contained in the Assessment Report;

(e) any inaccurate, incomplete, or misleading information provided by the Client to the Company.

11.2 This indemnity shall survive the termination or expiry of the contract between the parties.

12. Disclaimers

12.1 The content on the Website is provided for general information purposes only. It does not constitute professional fire safety advice, and no part of the Website content should be construed as such.

12.2 While the Company uses reasonable efforts to ensure that the content on the Website is accurate and up to date, no warranty, representation, or guarantee is given that the content is complete, accurate, reliable, or current. The Company reserves the right to modify or remove content at any time without notice.

12.3 Fire risk assessments reflect the conditions at the premises at the time of the assessment only. Conditions may change over time, and the Company makes no representation that the findings or recommendations in an Assessment Report will remain valid indefinitely.

12.4 The Company does not guarantee that the Client will achieve compliance with the Regulatory Reform (Fire Safety) Order 2005 or any other legislation as a result of the Services. Compliance with fire safety legislation is the sole responsibility of the Responsible Person.

12.5 Any reliance placed by the Client or any third party on the content of the Website is strictly at their own risk.

12.6 The Website may contain links to third-party websites. Such links are provided for the Client’s convenience only and do not imply any endorsement, sponsorship, or approval of the linked website or its content. The Company accepts no responsibility for the content, accuracy, or availability of any third-party website.

13. Data Protection and Privacy

13.1 The Company processes Personal Data in accordance with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The Company is registered with the Information Commissioner’s Office (ICO).

13.2 Full details of the Company’s data processing activities, including the types of data collected, the purposes of processing, data sharing, international transfers, and data retention periods, are set out in the Company’s Privacy Policy, which is available on the Website.

13.3 The types of Personal Data collected by the Company may include:

(a) contact details, including name, address, email address, and telephone number;

(b) premises information, including address, type, use, and layout;

(d) payment information, including billing address and payment card details;

(e) correspondence and communications between the Company and the Client.

13.4 The legal bases upon which the Company processes Personal Data include:

(a) the performance of a contract to which the Client is a party (Article 6(1)(b) UK GDPR);

(b) the Company’s legitimate interests (Article 6(1)(f) UK GDPR), provided that such interests are not overridden by the Client’s rights and freedoms;

(d) the Client’s consent, where applicable (Article 6(1)(a) UK GDPR).

13.5 Personal Data is retained in accordance with statutory requirements and the Company’s data retention policy. Assessment Reports and related records are retained for a minimum period as required by law and professional best practice.

13.6 The Client has the following rights under the UK GDPR in relation to their Personal Data:

(a) the right of access (Article 15);

(b) the right to rectification (Article 16);

(d) the right to restriction of processing (Article 18);

(e) the right to data portability (Article 20);

(f) the right to object to processing (Article 21).

13.7 The Company maintains appropriate technical and organisational security measures to protect Personal Data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

13.8 Any queries or concerns regarding the Company’s processing of Personal Data should be directed to [Data Protection Contact/Email Address].

14. Confidentiality

14.1 Each party undertakes to keep confidential all information of a confidential nature (whether written, oral, or in electronic form) disclosed by the other party in connection with these Terms and Conditions and the Services (“Confidential Information”), and not to disclose such Confidential Information to any third party without the prior written consent of the disclosing party.

14.2 The obligations of confidentiality in Clause 14.1 shall not apply to information that:

(a) is or becomes publicly available other than through a breach of these Terms and Conditions;

(b) was already known to the receiving party prior to disclosure, as evidenced by written records;

(d) is disclosed with the prior written consent of the disclosing party.

14.3 Notwithstanding the foregoing, the Company may share assessment findings, reports, or related information with relevant fire and rescue authorities, local authorities, or other enforcement bodies where required to do so by law, regulation, or at the direction of a competent authority.

14.4 The obligations of confidentiality shall survive the termination or expiry of the contract between the parties for a period of 5 years.

15. Force Majeure

15.1 Neither party shall be liable for any failure or delay in performing its obligations under these Terms and Conditions to the extent that such failure or delay is caused by a Force Majeure Event.

15.2 For the purposes of these Terms and Conditions, a “Force Majeure Event” means any event beyond the reasonable control of the affected party, including but not limited to:

(a) acts of God, including but not limited to fire, flood, earthquake, storm, or other natural disaster;

(b) epidemic or pandemic;

(d) war, armed conflict, threat of or preparation for war, terrorism, civil unrest, or riot;

(e) industrial disputes, strikes, lockouts, or other industrial action;

(f) failure of utilities, including electricity, gas, water, internet, or telecommunications;

(g) collapse of buildings, fire, explosion, or accident;

(h) interruption or failure of transport networks.

15.3 The affected party must notify the other party in writing as soon as reasonably practicable after becoming aware of the Force Majeure Event, providing reasonable details of the event and its expected duration.

15.4 If a Force Majeure Event continues for a period of more than 60 consecutive days, either party may terminate the contract by giving 14 days’ written notice to the other party. Upon such termination, the Company shall refund any fees paid by the Client for Services not yet performed, less a reasonable charge for Services already provided.

16. Complaints and Disputes

16.1 The Company is committed to providing a high standard of service. If the Client is dissatisfied with any aspect of the Services, the Client is encouraged to raise the matter with the Company in the first instance.

16.2 Complaints should be submitted in writing to [complaints email/address]. The Company will:

(a) acknowledge receipt of the complaint within 5 Working Days;

(b) investigate the complaint thoroughly and impartially;

16.3 If the Client is a consumer and is not satisfied with the outcome of the Company’s internal complaints procedure, the Client may refer the complaint to an approved Alternative Dispute Resolution (ADR) provider. Details of the relevant ADR provider will be provided upon request.

16.4 For contracts concluded online, the Client may also use the Online Dispute Resolution (ODR) platform provided by the European Commission (where applicable) or any successor platform available under retained EU law. The Company will participate in any ADR or ODR procedure that the Client initiates, where required by law.

16.5 The parties agree to attempt to resolve any dispute arising under or in connection with these Terms and Conditions through good faith negotiation before commencing formal legal proceedings.

16.6 Nothing in this Clause 16 shall prevent either party from applying to the courts for interim relief or from pursuing a claim where limitation periods are at risk of expiry.

17. Termination

17.1 Either party may terminate the contract by giving written notice to the other party, subject to the cancellation provisions set out in Clause 7.

17.2 The Company may terminate the contract immediately, without liability, by giving written notice to the Client if:

(a) the Client commits a material breach of these Terms and Conditions and, where such breach is capable of remedy, fails to remedy it within 14 days of receiving written notice requiring it to do so;

(b) the Client commits a material breach that is not capable of remedy;

(c) the Client enters into liquidation, administration, receivership, or any form of insolvency proceedings, or makes an arrangement or composition with its creditors;

(d) the Company reasonably considers that it is unable to provide the Services safely.

17.3 Upon termination of the contract for any reason:

(a) all outstanding fees shall become immediately due and payable;

(b) each party shall promptly return or destroy all Confidential Information belonging to the other party;

(c) the following clauses shall survive termination and continue in full force and effect: Clause 9 (Intellectual Property Rights), Clause 10 (Limitation of Liability), Clause 11 (Indemnity), Clause 13 (Data Protection and Privacy), and Clause 14 (Confidentiality).

17.4 Termination of the contract shall not affect any rights, remedies, obligations, or liabilities of the parties that have accrued up to the date of termination.

18. General Provisions

18.1 Entire Agreement. These Terms and Conditions, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between the parties in relation to the subject matter hereof and supersede all prior agreements, representations, warranties, and understandings, whether written or oral.

18.2 Severability. If any provision of these Terms and Conditions is held by a court or other competent authority to be invalid, unlawful, or unenforceable to any extent, such provision shall, to that extent only, be severed from the remaining provisions, which shall continue to be valid and enforceable to the fullest extent permitted by law.

18.3 Waiver. No failure or delay by either party in exercising any right or remedy under these Terms and Conditions shall constitute a waiver of that right or remedy, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise of that or any other right or remedy.

18.4 Third-Party Rights. A person who is not a party to these Terms and Conditions shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions, unless expressly stated otherwise.

18.5 Assignment. The Client may not assign, transfer, sub-license, or otherwise dispose of any of its rights or obligations under these Terms and Conditions without the prior written consent of the Company. The Company may assign, transfer, sub-license, or subcontract any or all of its rights and obligations under these Terms and Conditions without the Client’s consent.

18.6 Notices. All notices required or permitted under these Terms and Conditions shall be in writing and shall be deemed to have been duly given:

(a) if delivered by hand, upon delivery;

(b) if sent by pre-paid first-class post or recorded delivery, 2 Working Days after posting;

18.7 Variation. No variation of these Terms and Conditions shall be effective unless made in writing by the Company and published on the Website in accordance with Clause 2.5.

19. Governing Law and Jurisdiction

19.1 These Terms and Conditions, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.

19.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter or formation.

19.3 Notwithstanding Clause 19.2, if the Client is a consumer habitually resident in Scotland, the Client may bring proceedings in the Scottish courts. If the Client is a consumer habitually resident in Northern Ireland, the Client may bring proceedings in the courts of Northern Ireland.

19.4 Where applicable, references to legislation in these Terms and Conditions include EU-derived retained law as it forms part of domestic law by virtue of section 2 of the European Union (Withdrawal) Act 2018, as amended.

This document is for informational purposes and should be reviewed by a qualified legal professional before use.